REFUND EXPLAINED
Flight and hotel cancellation guide
Find the contract terms that matter before requesting a refund.
General information only, not a promise of legal rights or a confirmed refund amount.
Identify who canceled
Carrier cancellation and traveler cancellation may follow different rules.
Review your booking details
Rate class, booking channel, date of cancellation, and any exceptional circumstances can matter.
Save your documents
Keep original cancellation terms, receipts, booking confirmations, and written correspondence. This MVP does not calculate travel refunds.
Official referenceKorea Consumer Agency ↗Consumer24 ↗