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REFUND EXPLAINED

Flight and hotel cancellation guide

Find the contract terms that matter before requesting a refund.

Identify who canceled

Carrier cancellation and traveler cancellation may follow different rules.

Review your booking details

Rate class, booking channel, date of cancellation, and any exceptional circumstances can matter.

Save your documents

Keep original cancellation terms, receipts, booking confirmations, and written correspondence. This MVP does not calculate travel refunds.

Official referenceKorea Consumer Agency ↗Consumer24 ↗

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