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REFUND EXPLAINED

Online shopping returns

Prepare the right information before a refund dispute.

Understand the return reason

Changing your mind and receiving a defective or misdescribed product can lead to different rights.

Dates and condition matter

Local laws may have return windows and exceptions that vary by product and condition.

Keep records

Save receipts, listings, photos, and communication. This MVP does not determine return eligibility.

Official referenceKorea Consumer Agency ↗Consumer24 ↗

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